FAQ

General

We accept Visa, MasterCard, American Express, PayPal and Afterpay. To ensure you don’t experience any delays with your order, please ensure all details are entered correctly.

Our shop is at 2 Victoria St Lewisham 2049, NSW, Australia. Our opening hours are 9:00 am – 5:00 pm Monday to Friday.

Yes, we can gift wrap your order and include a card with a message. Please indicate this at the checkout.

You can register for wholesale pricing via our wholesale registration form. Once you complete the online registration and your account has been approved you can then place wholesale orders. Please note that you will require an ABN for registration. Freight charges for wholesale orders will be quoted individually and the cost will be processed using the original method of payment.

Frame

Our frames are handmade in New Zealand and are carbon neutral. We buy carbon credits to offset emissions produced in the manufacturing of our frames. The money raised goes towards land regeneration.

Aided by the Carbon Reduction Institute, Corban & Blair has stepped up its commitment to the environment by buying carbon credits to offset emissions produced in the manufacture of our frames. The money raised goes towards land regeneration.

You can purchase a Corban & Blair frame and have a new mat cut to take your image. Picture framers offer this service for a small fee.

Frames can be hung on a wall with adhesive hanging strips, hooks or with screws and string.

Block frames have stands. All other frames do not have stands.

Yes – the mats in the frames are acid-free.

We don’t have other mats for our frames. Photo framers can cut a mat for your frame for a minimal fee.

Album

You can attach your photos with archival photo stickers.

Our albums have black pages. An interleaving sheet between each page in the album protects the images.

Large albums have 25 pages and medium and small albums have 20 pages. We recommend only adding another 10 pages to an album so it does not become too bulky and the covers sit flat.

Yes – our album pages are acid-free.

Portfolio

Our clear plastic sleeves are sold in sets of 10. The screws included in the portfolio are 10 mm and will take 10 sleeves. The number of pages you can put in a portfolio depends on the thickness of the paper and we have longer interscrews available to purchase.

No. If you purchase sleeves from elsewhere you need to check the measurements to make sure they fit our portfolios. There can be variation in sizes of plastic sleeves.

You can use a standard 2-hole or 4-hole punch to put holes in your pages. The other option is to purchase a pack of self-adhesive filing strips to bind the pages into the portfolio.

Thick cards can make turning the pages in the portfolio difficult. You will need to buy the self-adhesive filing strips to bind your work into the portfolio.

Silver and brass interscrews are available in 6 mm, 10 mm, 12 mm, 15 mm and 20 mm and are sold individually.

Monogramming

Not all our products can be monogrammed. If a product is suitable for monogramming it is indicated on the product page.

We have a selection of fonts available for monogramming, these are displayed on the product page.

Up to 3 business days.

Corban & Blair do not accept returns or exchanges of monogrammed purchases except where the item is damaged or faulty or delivered incorrectly through an error by Corban & Blair.

Your monogram is hand crafted and every personalised item is unique for each customer. So the position and look of monograms may vary slightly to what is shown on our website. If you believe that your monogram is not correct, please reach out to us with any images you can provide and any further information that could assist our team.