Qantas Holidays, Viva Holidays, Helloworld, Sunlover Holidays & The Cruise Team

A new approach to delighting customers


To design a Travel Document holder that would delight their customers.


Our first solution was a gift box with a journal for all the ticketing and information along with luggage tags and a pad to record travel stories. This was very successful and has evolved into other products. The latest design was a travel wallet with a debossed map of travel icons. The customer receives this with all their ticketing and holiday documents with a place for passport, cards and boarding passes. This also comes in a very smart gift box along with a personal note from the travel agent.

It is a delight to work with customers who have a strategy to work to, the means to make decisions and the knowledge to know how creativity works. When we partner as equals where ideas are valued and respected we always get product solutions we are proud of.

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