PROCESS

A design fee of $150.00 per hour will be charged for products designed from scratch. This will be estimated up front. If a sample is required a quote will be estimated so the client is aware of all costs. When a project goes ahead we will refund 50% of the design fee.

A written order and deposit will be paid to commence any job.

QUOTE VALIDITY

Quotes are valid for 60 days from date of quote.

VARIATIONS TO ORIGINAL QUOTE

Corban & Blair will provide a quote based on the information provided by the client. If the quoted job evolves outside the scope of that which was quoted, further charges will apply.

ARTWORK REQUIREMENT

Corban & Blair require logos and artwork sent as EPS or Ai files with all fonts outlined.

ART WORK APPROVAL

We require client approval for all artwork before it is sent to print or for processing. Responsibility for any errors or omissions once your approval has been given lies with the client. If a print job requires re-printing due to errors or omissions, this will be done at the client’s cost.

CONFIDENTIALITY

The client shall inform Corban & Blair in writing before the project commences if any of the project is confidential.

PAYMENT SCHEDULE

The client will pay a 50 % deposit prior to work commencing. The project can be scheduled once the deposit is received. The deposit is non-refundable. The remaining 50 percent is payable upon completion of the project, once manufactured products or samples have been received by the client.

CANCELLATION

If after project commencement a job is cancelled. A cancellation fee for work completed shall be paid by the client, based on the stage of project completion.

PROJECT TIMELINES

We pride ourselves on our ability to deliver projects according to mutually agreed deadlines. These deadlines are of course dependent on the timely provision of all project content, imagery and specifications by clients. Any delay in provision of these items will result in postponement of the project deadline.

LOGO BLOCKS

Reusable metal logo blocks (used to deboss logos) are catalogued and safely stored at our factory/warehouse. Clients may request their logo blocks once all invoices have been paid in full.

OVERDUE ACCOUNTS

The due date for all accounts will be clearly stated on your invoice. If you have an overdue invoice in our system, this will delay commencement until it is settled.